Which is better Narvar Vs Parcellab?
Narvar Vs. Parcellab
Both Narvar and Parcellab are parcel delivery services that offer a delivery notification system. They allow customers to track their parcels in real-time and receive notifications when their parcels have been delivered. So, which service should you choose for your business? This article will compare the two services and help you decide which is the best option for you.
What are the differences between Narvar and Parcellab?
Narvar and Parcellab are cloud-based solutions for managing returns, but some key differences are. Let’s dive in.
What is Narvar?
Narvar is an eCommerce customer experience management platform that uses machine learning to provide actionable insights on the entire customer journey. Narvar’s mission is to transform how businesses adapt and thrive in today’s dynamic digital world by helping them craft custom experiences across every touchpoint.
In addition to returns, Narvar manages all aspects of the online shopping experience, including cart recovery programs and personalized product recommendations while customers wait for their orders. Narvar also streamlines order tracking notifications and automates post-purchase follow-up emails so that brands can focus on building brand loyalty, not managing their ecommerce technology.
What is Parcellab?
Parcellab is a cloud-based solution that provides returns automation for retailers, online marketplaces, and logistics companies. With Parcellab, you get access to features such as Return management integration with your shopping cart or marketplace Connected pick-ups so you can manage return pick-ups in real-time Automated notifications and labels for easy order management, Track products en route, and get updated on delivery status Integration with popular courier services including UPS, FedEx, and USPS Many more.
Which should I use?
Both Narvar and Parcellab are great solutions for managing returns, but they each have their pros and cons when compared side-by-side. There are a few reasons you might want to choose Parcellab over Narvar:
Not enough budget: Parcellab offers a Forever Free plan which includes unlimited returns and reduced prices for pick-ups (if you do not need an expedited pick-up, we still recommend using the free plan).
Narvar offers an Enterprise account which is priced on a custom quote. But if your company volume is under $5m/year, you will get 15% off with our Enterprise Starter or Retail accounts (which start at $1K/month). If your company volume is between $5M — $25M, you can contact us directly to determine your eligibility for an enterprise trial account. Faster set-up: Parcellab is a plug-and-play solution that can be configured in minutes, regardless of your company size.
However, with Narvar, you need to work with your ecommerce software provider to get set up. Easier integration: You can use Parcellab alongside any shopping cart or marketplace out there — enter the API keys and golden. With Narvar, you have more configuration options, but integrating with your current system will take some time.
Which should I choose?
Ultimately, we recommend a tiered approach when managing returns. We suggest using a 3rd party logistics provider whenever possible (though not always available depending on the product), then supplementing with either Narvar or Parcellab for the other returns that come through.
What are the Benefits of Narvar?
Narvar is a cloud-based post-purchase customer service platform that provides businesses with an all-encompassing solution for online and offline returns, refunds, exchanges, and other processes. This article details how Narvar stands out from the competition and some of the key benefits it has to offer.
“Smart start after Smart purchase”
Narvar provides customers with personalized experiences because it integrates directly with all major e-commerce platforms. It also provides visibility into orders throughout the entire process. Customers can track their orders, communicate with merchants, and track everything from carrier pick-up to delivery while offering real-time status updates via mobile devices.
What are the Benefits of Parcellab?
There are several benefits to this type of service over traditional buying products such as healthcare products or commercial equipment. Firstly, it ensures that production can begin immediately without unnecessary delays or waiting times. This makes Parcellab ideal for businesses with urgent deadlines who need equipment quickly due to factors outside their control, such as adverse weather conditions slowing deliveries down or business interruptions such as building work.
Secondly, it ensures that your order will be delivered exactly when you need it and eliminates the risk of equipment being left out in bad weather conditions to rust or become damaged beyond use.
Thirdly, this type of service is beneficial because the price of your custom-manufactured equipment usually includes installation by one of their partners, which means that once it has arrived, you can unpack the equipment and get started straight away. No hassle with trying to find a local contractor who can come and install your new machine, making life far less stressful for busy professionals like yourself.
Conclusion:
We hope you have enjoyed reading about the differences between Narvar and Parcellab. The key takeaway is that both companies are great options for customer service software, but they offer different features. So if you want to make sure your customers never forget their order again, let us know how we can help.